Fidelio V8 Interface module, developed using the latest technology, provides a link between Fidelio Suite 8 and 3rd (third) system, such as PBX, Key System, Video System, Point of Sale (POS).The system contains all the functions for the daily operations of the hotel, including all aspects of hotel management and maintenance.
It supports all the requirements of the hotel industry, from basic services to complete and luxury services.
High security Interface with POS system, Back Office, telephone management systems, door locking, fiscal devices.
The database clients (Customer Relationship Management - CRM) 2.
Cashiering 5. Rooms management 6.
Conference Catering Management 7.
For business users enter data that you are of importance for establishing the next contact, and billing for the provided services (VAT, invoicing address, contact person.) For each client to track the history of staying in your hotel (period of stay, number of rooms in which he was placed per each stay, as well as the cost of services are applied.).
In addition to individual and company profiles, shall be kept and travel agencies with the definition of agency commission.
If you do not have the available capacity, the rooms can be added to the waiting list.
Data structure using c by gs baluja pdfBooking entry module includes reservations for individuals as well as group reservations and block (allotment) reservation.
Group reservations can be fixed the dates of arrivals and departures of all group members, or with flexible dates, when you enter the date of arrival of the first member of the group and departure of the last member of the group.
There are different options to post charges (individual, group, etc.).
Check In and assigning rooms are fully automated.
When entering a reservation it is possible to define room type, price, check-in time, the initial and final meals, method of payment, as well as the billing instruction to the company.
Confirmation letter of booking is printed on the guests language.
At any moment you can check the expected arrivals, expected departures, and the view of guests in the hotel.
This module allows you to enter messages for guests with printing option, and to track the status: delivered or undelivered.
Using module Cashiering you will have access to the balance of each guest, as well as invoicing in a user-defined format invoice in multiple languages.
It is possible to merge invoices, and unlimited opportunities to split invoices, regrouping of posting and transfer to other room or account.
There are no restrictions on combinations of payment: credit cards, cash, invoices, check.
The system supports multiple currencies, and can view charges in different currencies, based on the exchange list that the user regularly.
Complete overview of the rooms status with the possibility of changing their status.
In addition to monitoring the status of basic rooms, you can change the room status to out of use with a defined reason.
Automatic posting of all fixed charges and prices of rooms.
It is possible to define the printing of certain reports, or their export to another format, eg.
Excel.
All reports can be printed or saved in another format, eg.
Excel. There is a possibility to generate reports on specific client request, and run reports in the chosen language.